Shipping policy

Free shipping on every US order

Every order ships free to addresses in the United States. We don't currently ship internationally.

Delivery time

Orders are delivered in 5–9 business days. Your coffee is roasted to order by our US roasting partner and then shipped directly to you, so every bag arrives fresh. Business days are Monday through Friday, excluding US holidays.

Tracking

When your order ships, you'll receive an email with tracking information. Subscription orders ship on your chosen schedule and include tracking with each delivery.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us right away at support@jumpseatcoffeeco.com and we'll try to correct it before your order is roasted. We can't be responsible for orders delivered to an incorrect address entered at checkout.

Damaged or lost packages

If your order arrives damaged or doesn't arrive, see our Refund Policy or contact us and we'll make it right.

Contact

Jumpseat Coffee Co.
2800 Highway 121, Suite 1000 #1094
Euless, TX 76039
support@jumpseatcoffeeco.com